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Support

Need help with Jjin? Reach us and we will get back to you as soon as we can.

support@getJjin.com

Quick help

I cannot access my previous progress.

Use the same sign-in method as before. If the issue continues, email support with your account email.

Audio is not playing in a lesson.

Check silent mode and volume, then restart the app. If needed, contact support with your iOS version.

How do I delete my account?

If you are a premium member, cancel your membership through Apple Subscriptions. For account deletion, send us an email at support@getJjin.com and we'll delete your account and all information.